Partner Case Study Feature: This article was originally written and published by Deposco and showcases our partnership and shared results.
We’re proud of the work we’ve accomplished alongside Deposco. In this case study, they share how our collaboration and partnership has improved our overall performance. Below is their original article highlighting the partnership and results.
Original article pubilshed here
Bluegrass Supply Chain is a rapidly growing 3PL provider with locations across Kentucky, Ohio, Indiana, Tennessee,Georgia, and Alabama. Specializing in warehousing, order fulfillment, value-added services, and omnichannel solutions, the 3PL serves diverse customers across food and beverage, automotive, nutraceuticals, and consumer goods sectors.
The company’s commitment to “Work to Zero”—zero accidents, zero inefficiency, and zero environmental impact—drives continuous innovation in its operations. After implementing Deposco, Bluegrass transformed its ability to scale, slashing customer onboarding from months to weeks while maintaining the precision and service quality that clients demand. This operational agility has fueled aggressive growth, with the company aiming to double its footprint within five years.
3–4 Weeks
To implement new clients, down from 3 months
180% CAGR
Growth in food and beverage business in past 2 years
Thousands
Saved per new hire through dramatically reduced training time, from weeks to days
Bluegrass faced a critical constraint: the previous WMS couldn’t keep pace with growth ambitions. As a 3PL serving diverse customers with vastly different requirements, Bluegrass needed a platform that could flex and adapt quickly. Implementation cycles stretched 2-3 months from discovery through go-live, and any configuration change required the services of expensive external consultants. When customers requested customization—from label changes to specialized reporting—long lead times created competitive disadvantages.
The company identified three non-negotiables for its next WMS:
The previous system limited what Bluegrass could provide customers and in its own operations, forcing reliance on external resources that slowed responsiveness to market opportunities. Bluegrass also needed comprehensive scanning validation across its complex fulfillment environment, which ranged from B2C ecommerce to high-volume B2B operations moving 250,000 cases per customer monthly, plus integration capabilities for emerging automation technologies such as Locus Robotics cobots. Most critically, the inability to rapidly onboard new customers was becoming a competitive disadvantage in an industry where speed to market defines success.
“Flexibility for us is key. As soon as we get something configured, the customer comes back with another idea. We have to have a software partner that is able to be flexible and deliver that pretty fast. They don’t want long lead times.”
Raquel Summers, Chief Operating Officer, Bluegrass Supply Chain
Partnering with Deposco directly addressed all three of the team’s non-negotiables and could match their ambition to scale aggressively.
Why Deposco Won:
“We need to be able to do a lot of these things ourselves within the system, and not always have to contract for that, or pay a large amount of money for a consultant.”
Raquel Summers, Chief Operating Officer, Bluegrass Supply Chain
The selection also came down to partnership quality, Summers noted: “It’s one of the reasons why we switched from a previous WMS. We needed a partner that was going to grow with us and be there to service us. Deposco’s engineering team provides the rapid scoping, testing, and implementation support we need to deliver configurations as fast as customers need them.”
Implementation Speed:
Faster Time to Value
Bluegrass achieved its primary objective: dramatically faster customer onboarding. What previously took months from discovery through testing and implementation now happens in weeks.
This velocity has become a competitive differentiator, enabling Bluegrass to respond to RFPs and launch new customer relationships while competitors are still in the discovery phase.
Operational Excellence at Scale
Deposco’s scan-based workflows with pack validation transformed warehouse accuracy at Bluegrass. The system prevents errors before they happen by alerting workers to wrong products, locations, or lot numbers. The intuitive design also slashed training time. New team members become productive in days rather than weeks, saving thousands of dollars per hire. With Bluegrass launching new clients monthly, these compounding efficiency gains have proven substantial.
The operational improvements have directly enabled aggressive growth. Bluegrass achieved a 180% CAGR in their food and beverage business over the last couple of years while maintaining service quality. The 3PL is now launching new clients at a pace unthinkable with their previous system.
“We’ve been launching a new client every month this year. New team members are picking up on Deposco super fast,” Summers noted. With Deposco deployed at four facilities and plans to expand to 10-12 facilities over the next three years, Bluegrass is positioned to double in size within five years.
“Prior to having Deposco, it took us 2 to 3 months to implement a new solution for a customer. Now with Deposco, we’re able to do that in 3 to 4 weeks in most cases. Deposco’s integration Sockets and the API integration allow us to connect to things like NetSuite and SPS Commerce, and do that very quickly and very seamlessly for our customers.”
John Higgins, Chief Executive Officer, Bluegrass Supply Chain
This velocity has become a competitive differentiator, enabling Bluegrass to respond to RFPs and launch new customer relationships while competitors are still in the discovery phase.
“Flexibility is what’s going to continue the growth of our business. With Deposco, we can tune the system to what the client really needs and give it to them at a cost where they’re just paying for what they’re using. Then as that client grows, we can add on very quickly. If we were rigid, trying to put everybody into a one-system-fits-all, it wouldn’t work for probably 80% of our clients.”
Raquel Summers, Chief Operating Officer, Bluegrass Supply Chain
That flexibility, combined with rapid implementation, real-time accuracy, and a truly collaborative partnership, has transformed Bluegrass from capacity-constrained to growth-ready. With customer onboarding dramatically faster, training time slashed, and operational precision at unprecedented levels, Bluegrass is positioned to deliver on its brand promise: Grow Boldly. We’ll Deliver.
“We’ve been launching a new client every month this year. New team members are picking up on Deposco super fast.”
Raquel Summers, Chief Operating Officer, Bluegrass Supply Chain
Speak to a Supply Chain Expert Today!
Deposco
info@deposco.com
1-(877) 770-1110
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